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Mint Support

Early access opening soon

Customer support, without the complexity.

Mint Support brings every customer conversation into one simple workspace, so your team can reply faster, stay in context and resolve issues together.

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Built for modern teams

  • SaaS products
  • Online stores
  • Agencies
  • Marketplaces
  • Startups

Features

Everything your support team needs. Nothing it doesn’t.

A focused set of tools that cover the full lifecycle of a conversation, from the first message to the final resolution.

  • Live Chat

    Talk to visitors in real time from a lightweight widget that fits your site and loads fast.

  • Shared Inbox

    Chat and email land in one queue, with clear ownership so nothing slips through.

  • Customer Profiles

    See who you are talking to, their history and key details right next to the conversation.

  • Team Collaboration

    Assign conversations, leave internal notes and mention teammates without leaving the thread.

  • Automation

    Route, tag and prioritize incoming conversations with simple rules instead of manual triage.

  • Analytics

    Track volume, response times and resolution rates to see where your team can improve.

Product

A workspace your team will actually enjoy using.

Conversations, customer context and collaboration tools in a single, calm interface designed for focus.

  • 01

    One queue, clear ownership

    Status and assignee are visible on every conversation, so the team always knows who is on it.

  • 02

    Context beside every reply

    Customer details and history sit next to the thread instead of in another tab.

  • 03

    Private notes, in place

    Loop in a teammate with an internal note the customer never sees.

How it works

Up and running in three steps.

  1. Step 1

    Connect

    Add the chat widget to your site and connect your support email. Your inbox is ready in minutes.

  2. Step 2

    Talk

    Reply to customers in real time, with their history and details right beside every message.

  3. Step 3

    Resolve

    Assign, collaborate and close conversations, then learn from the trends to get better each week.

Security

Your customers trust you. You can trust us.

Security and privacy are part of how Mint Support is designed, not features added later.

Detailed security documentation will be published as the platform launches.

  • Encrypted connections

    Traffic between browsers, the chat widget and our servers travels over HTTPS with modern TLS.

  • Role-based access

    Give each teammate only the access they need, from agents to admins.

  • Privacy-first architecture

    Designed to collect only what support requires. Your customer data is yours, not a product we sell.

  • Secure infrastructure

    Built on established cloud infrastructure, with least-privilege access as a core design principle.

Pricing

Simple plans for every stage.

Final pricing is coming soon. The plans below show what each tier is designed to include and may change before launch.

  • Starter

    For small teams handling their first support conversations.

    Coming soon

    Pricing will be announced at launch.

    • Live chat widget
    • Shared inbox
    • Customer profiles
    • Basic reporting
    Get Started

  • Pro

    Recommended

    For growing teams that need collaboration and automation.

    Coming soon

    Pricing will be announced at launch.

    • Everything in Starter
    • Assignments and internal notes
    • Automation rules
    • Advanced analytics
    Get Started

  • Business

    For larger organizations with more complex requirements.

    Coming soon

    Pricing will be announced at launch.

    • Everything in Pro
    • Granular roles and permissions
    • Priority support
    • Onboarding assistance
    Contact us

Support your customers better.

Bring every conversation into one calm, capable workspace and give your team the context it needs.

Get StartedView Demo